There are No Shortcuts in the Safety Compliance Process

The article posted on Product Safety Consulting facebook page regarding fake UL labels from Aleddra LED company reminds me of a project we did several years ago.  We had a client ship their products from China with UL Labels on them before UL had officially approved the product.  Murphy’s Law has a funny way of showing up in the compliance process.  Their product shipment arrived at the US border before the project was UL-approved.  Not only is that not in agreement with UL’s Service agreement, which all clients must sign, but the product failed one of the tests.  US customs looked in their database and found the product should not have been bearing the UL mark.  The shipment was seized.  The client was given the option to either remove the mark or destroy the equipment.  They opted to remove the mark and were able to re-distribute the product in a less-regulated, South American country.  This is not always the case and many times shipments get destroyed, along with a company’s profit and reputation.  So be sure to follow all procedures in a timely fashion when seeking UL approvals.